We don’t offer samples, but you can try a variety through our curated bundles!

Extremely fresh! We roast your coffee to order which means when we get your order we schedule your roast.

It all depends on your roast level. We include a rest guide in your box.

• Filter methods: Usually ready from day 7 after roast date.
• Espresso: Best rested for 4 days and continues to improve over the next week.

For peak flavour, enjoy your coffee within a month of roasting (roast date is printed on the bottom of each bag).

Keep it in a cool, dry place away from light and heat, like a pantry or cupboard. Avoid moisture and air exposure and skip the fridge.

It’s likely due to over or under-extraction during brewing. Check out our brew guides for tips.

• Too-fresh coffee can cause this see our resting guidelines above.

Some customers freeze their beans and are happy with the results, but we don’t usually recommend it. If you do, keep the beans sealed airtight and only grind what you need each time.

Our dark roast hits the first cracks of second crack. We never go excessively dark or oily such as what you see at supermarkets. You can expect a rich, bold profile without the burnt edge.

Our website provides descriptions of each origin to help guide your selection, or feel free to contact us for personalised recommendations.

Yes, you’re welcome to mix and match different origins or varieties within one order. We offer a custom box where you can try multiple flavour profiles. 

This is a great way to explore multiple flavour profiles and compare different coffees in one purchase.

Simply browse our collection, select the desired coffee, and choose your preferred quantity/grind style (if applicable). Add items to your cart, proceed to checkout, and fill in your shipping and payment details. You’ll receive an order confirmation email once your purchase is complete.

Orders are roasted and dispatched the next business day (Sun–Thu). Once shipped, you’ll receive an email with your tracking number.

You can also check your order status by logging into your account, clicking “Orders,” and selecting “Track Shipment.”

Creating an account is optional but recommended for a smoother checkout experience. With an account, you can save your shipping details and view order history.

If you need to make changes to your order, please email us or text us as soon as possible.

Yes, after completing your purchase, a confirmation email with order details will be sent to the email address provided. Be sure to check your spam or promotions folder if you don’t see it in your inbox.

If an item is missing and we haven’t told you why, please contact us with your order number and we’ll ship it out right away.

Of course! Contact us with your order number and what you received in error. We’ll get the correct item out to you as quickly as possible.

We offer reliable shipping options to ensure your order arrives promptly. Shipping rates and estimated delivery times are displayed during checkout, and we provide tracking information for all orders.

We roast fresh, just for you. Once your order comes in, we roast it the same day and schedule pickup for the next business day. This means your coffee is always at peak freshness, and on its way within 1 business day.

Currently, we only offer shipping within the GCC. For international shipping register your interest to know when. 

Our roasted coffees come in resealable bags with a one-way valves, designed to keep your coffee fresh.

All our green coffee beans are sealed in GrainPro or Ecotact bags — eco-friendly, moisture-resistant liners that lock in freshness during transit.

Yes, once your order is shipped, you’ll receive an email with tracking information to monitor your package’s journey. Tracking updates are available through the carrier’s website.

Nope. Our subscriptions are prepaid, you simply choose a 4, 8, or 12-week package and receive freshly roasted coffee every week. Once your package ends, you can decide if you’d like to renew.

Because our subscriptions are prepaid, changes (like switching order length) can’t be made once purchased. But you’re always welcome to adjust your grind type before your next delivery. Just reach out to us and we’ll take care of it.

Every bag is roasted to order. We roast the same day your coffee is scheduled, then package and send it for next-day delivery. That means you’re always receiving coffee at peak freshness.

Since our subscriptions are prepaid, there’s no need for ongoing management. Once your order is over, you can easily purchase a new one through our website.

No problem! Just contact us with your preference and we’ll update it for you.

Yes, if you’re away, let us know in advance and we can adjust your delivery schedule so you don’t miss a week.

Yes, once your prepaid package ends, it won’t auto-renew. You can simply choose a new package (4, 8, or 12 weeks) whenever you’re ready for more.

We accept Benefit Pay, Apple Pay and all major credit cards through our secure shopping cart for all orders.

Please note that credit card orders exceeding 1000 BHD will incur a 3% processing fee and may be subject to additional fraud checks before shipping.