Roasted Coffee
Can I get samples of your coffee?
We don’t offer samples, but you can try a variety through our curated bundles!
How fresh will my subscription coffee be?
How long should I rest my coffee before brewing?
How should I store my coffee?
My coffee tastes sour or bitter, why?
Should I store coffee in the freezer?
What does “dark roast” mean at IV Coffee?
Green Coffee
What is Green Coffee?
Green coffee beans are the raw, unroasted form of coffee. They require roasting to develop the familiar flavours we associate with coffee. Roasting brings out each bean’s unique flavour profile, influenced by its origin, processing method, and growing conditions.
What is Specialty Coffee?
Who can buy green coffee?
How should I store green coffee beans?
What origins do you source your coffee from?
Do I need any special equipment to roast green coffee beans?
Sampling & Selecting Coffee
Can I request a sample before making a larger purchase?
Yes, we only offer sample packs of green coffee beans (200g) so you can explore different origins and profiles before committing to a larger order. For our roasted coffee, please check out our starter packs to explore what you like.
Are sample packs available for all origins?
How do I know which coffee origin is right for me?
Can I mix different origins or varieties in a single order?
How to Order
How do I place an order for coffee?
Simply browse our collection, select the desired coffee, and choose your preferred quantity/grind style (if applicable). Add items to your cart, proceed to checkout, and fill in your shipping and payment details. You’ll receive an order confirmation email once your purchase is complete.
Has my coffee been shipped?
Do I need to create an account to order?
Can I modify or cancel my order after placing it?
Will I receive a confirmation email after placing my order?
Something’s missing from my order, what do I do?
I received the wrong item, can you fix it?
Shipping & Delivery
What is the shipping process like?
We offer reliable shipping options to ensure your order arrives promptly. Shipping rates and estimated delivery times are displayed during checkout, and we provide tracking information for all orders.
How quickly will my order be shipped?
Do you offer international shipping?
How are the coffee beans packaged for shipping?
Will I receive a tracking number for my order?
Subscriptions
Am I locked into a subscription?
Nope. Our subscriptions are prepaid, you simply choose a 4, 8, or 12-week package and receive freshly roasted coffee every week. Once your package ends, you can decide if you’d like to renew.
Can I make changes myself, or do I have to contact you?
How fresh will my subscription coffee be?
Can I log in to manage my subscription?
I want to switch to whole beans or change the grind, how can I do that?
Can I pause my subscription if I travel?
Do I need to renew manually?
Payment & Terms
What payment methods do you accept?
We accept Benefit Pay, Apple Pay and all major credit cards through our secure shopping cart for all orders.
Please note that credit card orders exceeding 1000 BHD will incur a 3% processing fee and may be subject to additional fraud checks before shipping.